At Fitconic, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can request a refund within 30 days of receiving your item. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as received. To initiate a refund, please contact our customer support team with your order details and reason for the return. Once we receive and inspect the returned item, we will process your refund to the original payment method. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the item is defective or incorrect.

If you receive a damaged, defective, or incorrect item, please notify us within 7 days of delivery, and we will arrange a replacement or a full refund at no extra cost. Refunds typically take 5-10 business days to reflect in your account, depending on your payment provider. We do not accept returns or refunds for final sale or customized items. Fitconic is committed to providing a seamless shopping experience, and our support team is always available to assist you with any refund-related concerns.